Digital Products (eBooks, Guides, and Downloads)
Digital products such as eBooks are delivered electronically via email or direct download link immediately after successful payment. No physical shipment or delivery fees apply.
You will receive a confirmation email containing your download link shortly after purchase. If you do not receive it within a few minutes, please check your spam folder or contact us at
for assistance.
Digital products are fulfilled by our authorized Merchant of Record, Lemon Squeezy, Inc., who manages payment processing and digital delivery.
Physical Products
Fulkrum products are introduced region by region to ensure clinical quality and reliable logistics.
Additional countries will follow as our logistics network expands. Product availability is clearly shown at checkout.
Estimated rollout timeline:
Malaysia, Singapore
— from January 2025
Europe (excluding UK)
— from June 2026
United Kingdom
— from June 2026
Delivery Times (For Physical Goods)
- Standard delivery: 2–5 business days within active regions.
Delivery times are estimates; delays may occur due to customs, carriers, or supply chain factors.
You will receive tracking information once your order has shipped.
Shipping Costs
Standard shipping is included in the product price unless otherwise specified.
If any additional fees apply (e.g., expedited shipping), they will be shown at checkout.
Duties and Taxes
Orders are shipped DDP (Delivered Duty Paid) where possible, meaning customs duties and VAT are included.
In regions where duties cannot be prepaid, the customer will be notified at checkout.
Risk of Loss (Physical Goods Only)
Risk of loss passes upon confirmed delivery to the shipping address provided. Please ensure all delivery information is accurate before checkout.
